Presenter: Christina McGhee
As divorce professionals, we’re trained to be top-notch problem solvers but what happens when knowledge alone isn’t enough? In today’s rapidly changing landscape, engagement is the name of the game.
Clients want more than quick fixes and an invoice. They want to feel seen, heard, and valued. In short, they want connection.
This session explores how our own assumptions, judgments, and blind spots can quietly undermine that connection and what to do instead.
You’ll learn how stress impairs decision-making, why traditional methods often fall short, and how powerful questions and validation can help you shift from focusing on the problem to engaging with the person.
Walk away with practical tools and insights you can use right away and a new lens for getting better at what you do.
Presenters: Amanda Singer and Kristyn Carmichael
This interactive workshop is designed for mediators who want to move beyond “doing cases” and toward building a resilient, referral-driven family mediation practice. Drawing on real-world experience, the presenters will walk through the full lifecycle of a mediation client—from the first inquiry to post-case follow-up—and examine how each stage presents strategic, operational, and revenue implications.
Participants will explore key business foundations, including entity structure, back-office systems, fee design, and ethical sales and marketing practices specific to mediation. The session will also address how technology can streamline workflows, improve the client experience, and reduce burnout. Finally, the workshop will identify intentional touchpoints—during and after a case—that can support appropriate upsells, referrals to allied professionals, and long-term relationship building without compromising neutrality.
Attendees will leave with a clear framework for starting to design a practice that is both values-aligned and financially sustainable.
Presenters: Tanya Prioste
In this engaging and insightful session, Tanya Prioste will introduce you to a more constructive and collaborative approach to premarital agreements. Say goodbye to the adversarial methods and learn innovative strategies that promote mutual understanding and respect. This session will equip you with valuable insights to navigate collaborative prenups with confidence. Topics include:
Presenters: Sandy Issac, Esq.
This workshop explores how divorce mediators can prevent future trust and estate conflicts by understanding the legal, financial, and other common issues that routinely arise around family wealth disputes.
I will provide a brief overview of why post-divorce trust and estate disputes arise, key legal concepts mediators must understand, the trust structure options that ensure divorce settlements align with estate plans and avoid unintended legal consequences.
We will review real world insights drawn from trust related matters to examine how ambiguous settlement and trust language can disrupt post divorce administration and how mediators can identify red flags early.
Finally, I will explore how incorporating these strategies into your practice can distinguish you as a mediator capable of skillfully addressing and resolving trust and estate issues.
